DELIVERY AND SHIPPING
1. WHAT ARE THE DELIVERY OPTIONS AND WHEN CAN I RECEIVE MY ORDER?
For local orders, we provide free courier service via Qxpress or Singpost.
Type Of Delivery | Fee Per Parcel (SGD) | Timeframe (Business Days) |
Courier service via Qxpress / Singpost | Free | 2-3 Days |
Tracking number will be sent with tracking link to customers upon delivery emailed.
2. WHEN WOULD THE ORDER BE DESPATCHED OUT?
Order(s) will be dispatched out within 2-3 working days after order is received.
*No mailing out on Public Holidays
3. DO YOU SHIP TO INTERNATIONALLY?Yes, we ship via DHL Express to the different zone stated below . All orders above nett purchase SGD250 (approximate US$230) will enjoy FREE SHIPPING.
Tracking number and link to track parcel would be provided through email to customer upon arrangement of delivery. Order will be dispatched 3-4 working days upon order.
Please note the customer is responsible for paying any customs duties or taxes due as a result of importing their purchase.
**PLS PROVIDE BOTH EMAIL AND CONTACT NUMBER WHEN PLACING AN INTERNATIONAL ORDER
Zone | Countries |
Nett Purchase (SGD) |
Fee Per Parcel (SGD) | Timeframe (Business Days) |
Asia |
Australia, Brunei, China, India, Indonesia, Hong Kong, Japan, Malaysia, Philippines South Korea, Thailand & Taiwan |
below $250 | $25 |
5-10 Days |
Asia | As stated above | above $250 | Free | 5-10 Days |
Other parts of the world | United States, Canada, United Kingdom, etc | below $250 | $40 | 7-14 Days |
Other parts of the world | As stated above | above $250 | Free | 7-14 Days |
Please note the customer is responsible for paying any customs duties or taxes due as a result of importing their purchase.
4. DO YOU SHIP TO COUNTRIES NOT INDICATED ABOVE ?
Yes, we do! Kindly email to soleildress@gmail.com or send us a Direct Message at Instagram @soleildress and we would advise the shipping rates, issue an invoice for payment via Paypal.
Please note the customer is responsible for paying any customs duties or taxes due as a result of importing their purchase.